We take data protection seriously.
The protection of your privacy in the processing of personal information is an important concern to us. When you visit our website, our web servers will regularly store the IP of your Internet service provider, the website you came from, the pages of our website that you browse, and the date and duration of your visit. This information is a prerequisite for the technical transfer of the website and securing server operations. This data will not be analysed for personal information.
If you disclose data to us via our contact form, this information will be stored on our servers for the purpose of data backup. Your information will be used exclusively for processing your request. Your personal information will be treated in strict confidence and will not be disclosed to third parties.
C/Passatge Particular Antoni Torrandell No. 2
07003 Palma de Mallorca
Personal data is any information about you. This includes your name, your postal address, and your email address. The disclosure of any personal data is not a prerequisite for visiting our website. In certain cases, we will need your name and business postal address and other information in order to be able to provide you with the requested services.
The same applies in the event that we supply you with information material upon request and/or respond to your enquiries. In these events, we will always draw your attention to this fact. Furthermore, we will only retain information that you have provided to us automatically or voluntarily.
As a general rule, if you use any of our services, we will only collect information that is required for the provision of our service to you. We may ask you for additional information that may be disclosed on a voluntary basis. Whenever we process personal data we will do so to be able to offer you our services or to pursue our business objectives.
Automatically stored non-personal data
When you visit our website, we will store certain information for administrative and technical reasons. This information is: Type and version of the browser used, data and time of access, and IP address.
This data will be anonymised and only used for statistical purposes and/or for improving our web and online services. The aformentioned anonymised data will be stored on secure systems, separate from personal data, and cannot be linked to individuals. This means your personal data will be protected at any time.
When you visit our website, we may store certain information on your computer in the form of cookies. Cookies are small files that are placed in your browser by a web server and stored on your hard disk. Only the Internet protocol address will be stored – no personal data. The information that is stored in the cookies allows us to automatically recognise you next time you visit our website which will enhance your user experience.
You may, of course, also view our website without accepting cookies. If you do not wish your computer to be recognised on your next visit, you may disable cookies by configuring the relevant settings in your web browser. Please refer to the user guide of your browser for detailed instructions. Please note that this may restrict the functionality and your use of our website and certain features may not work as a result.
Google Tag Manager
Google Analytics with anonymisation feature
We use Google Analytics on our website, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA, 94043, U.S., hereinafter referred to as “Google”. Google Analytics uses so-called cookies, text files, that are stored on your computer and allow an analysis of your use of our website.
The information generated by these cookies, e.g. time, place and frequency of your website visit and your IP address, will be transferred to Google in the U.S. and stored there.
We use Google Analytics on our website with the additional string of characters “_gat._anonymizeIp”. When using Google Analytics your IP address will be shortened by Google within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area and, thus, anonymised.
Google will use the aforementioned information in order to analyse your use of our website, to compile reports on web activities for us, and to provide other services related to the usage of the website and the Internet. Furthermore, Google may also transfer this information to third parties, in the event that this is required by law, or if third parties process this information on behalf of Google.
According to information published by Google, Google will not associate your IP address with other data collected by Google under any circumstances. You may prevent the placing of cookies by configuring the appropriate settings in your web browser software. Please note, however, that if you do this, the functionality of our website may be restricted.
If you visit our website using a mobile device (smartphone or tablet), please click on this link in order to prevent the future tracking within this website by Google Analytics. This is an alternative to the add-on described above. By clicking on this link, an opt-out-cookie will be placed in your browser that is only valid for this web browser and this domain. If you delete the cookies from this web browser, the opt-out-cookie will also be deleted so that you need to click on the link again.
If you have granted Google your consent to the linking of your web and app browser history with your Google account and the use of information from your Google account for the personalisation of advertisements, Google will use your data in combination with Google Analytics data in order to generate audience lists for cross-device remarketing. For this purpose, Google Analytics will initially capture your Google-authenticated ID on our website which is connected with your Google account (including personal data). Subsequently, Google Analytics will link your ID temporarily with your Google Analytics data in order to optimise our audiences.
If you do not agree, you may disable this function by configuring the corresponding settings in the “My account” section of your Google account
Google Dynamic Remarketing
This website uses the Remarketing feature of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S.; “Google“). This feature has the purpose of displaying ads to website visitors according to their interests within the Google Display Network. This technology enables us to place automatically generated, audience-specific ads following your visit on our website. The ads are based on products and services that you clicked on during your last visit of our website. For this purpose, a so-called cookie will be stored in the web browser of the website visitor that enables the recognition of the visitor when they access websites that belong to the Google Display Network. Cookies are small text files that are placed in your web browser while visiting our website. Google will store information such as your web query, the IP address, browser type, browser language, date and time of your query. This information serves the purpose of associating the web browser with a certain computer. As a result, it is then possible to display ads to the visitor on the pages of the Google Display Network that are related to contents that the visitor had requested from recently visited websites which use the Google Remarketing feature.
By using our websites, you agree to the processing of data collected about you by Google and to the type and manner of data processing described above and the stated purpose. You may prevent the storage of cookies by configuring the appropriate settings in your browser software. Please note, however, that if you do this, the functionality of our websites may be restricted. In addition, you may prevent the capturing of data generated by cookies with regard to the use of the web pages by Google and prevent the processing of that data by Google by downloading and installing the web browser plugin available at the following https://www.google.com/settings/ads/onweb/ in the section “DoubleClick opt-out add-on”. Alternatively, you may disable the use of Doubleclick cookies by clicking on this Opt-Out .
Doubleclick Ad Exchange
In the event that Doubleclick Ad Exchange, a web display service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, U.S. (“Google”) places ads on this website (text ads, banners, etc.), your web browser may store a cookie transmitted by Google Inc. or a third party. The information stored in the cookie may be recorded, collected and analysed by Google Inc. or third parties. In addition, Doubleclick Ad Exchange is used for collecting information, including so-called web beacons (tiny invisible graphics) that may be used to record, collect, and analyse simple actions such as the website traffic. The information on the use of this website generated by the cookie and/or web beacon will be transferred to a Google server in the U.S. and stored there. Google complies with the data protection rules of the “Privacy Shield” framework and has registered for the “Privacy Shield” program of the U.S. Department of Commerce. Google will use any information obtained this way to analyse your user behaviour with regard to Doubleclick Ad Exchange ads. Google may also transfer this information to third parties, in the event that this is required by law, or if third parties process this information on behalf of Google. To the extent that IP addresses are transferred and stored in this context, this use will only serve the purpose of blocking and filtering spam/fraud (ad impression spam and click spam). This data will only be available to the anti-abuse teams. Google will not link the IP address with any other data stored by Google. You may disable the storage of cookies on your hard disk and the display of web beacons. To do so, you need to enable the “do not accept cookies” settings in your web browser. For further information please go to: http://www.google.com/intl/de/policies/privacy/ads/
Alternatively, you may disable the use of Doubleclick cookies by clicking on this Opt-Out .
When mailing our newsletter, we use the so-called double opt-in procedure, i.e., we will not send you a newsletter by email unless you have expressly confirmed to us that you wish us to activate the newsletter service. We will send an email notification and ask you to confirm that you wish to receive our newsletter by clicking on the link contained in this email. When you register for our newsletter we will store your IP address and the date of registration. This information is stored as evidence in the event that a third party abuses your email account to register you for this newsletter without your knowledge or consent. In the event that you should decide not to receive any further newsletters from us, you may object at any time without incurring any charges other than the basic rate transmission charges.
We maintain technical and administrative security measures to protect your personal data against loss, destruction, manipulation, and unauthorised access. All of our employees and service providers working for us are bound to compliance with the applicable data protection laws.
Data subject rights Please contact us at any time if you wish to find out which personal data we have stored about you or if you wish to have data corrected or deleted. Furthermore, you have the right to restrict the processing (Art. 18 of the GDPR), the right to object the processing (Art. 21 of the GDPR), and the right to data portability (Art. 20 of the GDPR). In these cases, please contact us directly.
Our data protection officer will be glad to answer any questions regarding data protection matters:
C/Passatge Particular Antoni Torrandell No. 2
07003 Palma de Mallorca
In the event our data protection officer should be unable to answer your enquiry to your full satisfaction you may complain to the data protection supervisory authority having competence at your place of residence.